Handbook Veterinary Communication Skills (Broché)

This is the first defnitive textbook on veterinary communication, written specifically for students and veterinary professionals by a group of international experts. Communication is a core clinicat skill, and is now taught as a compulsory part of most veterinary degree courses. Good communication is crucial to the veterinarian-client-patient relationship, to patient health and ultimately to the success of any veterinary business.
The book covers ail the key areas of communication including : the basic framework for the veterinary consultation ; professional, ethical and legal aspects ; communication with clients and colleagues ; and coping with end-of-life and other difficult situations. It combines the most up-to-date research with a wealth of practical information, such as : Real-life case studies to help you apply your learning to real scenarios ; Simple step-by-step guidelines showing you how to deal with specific situations ; Examples of written resources you can use in practice This valuable textbook has been written and edited by a carefully chosen group of specialists, comprising veterinary communication lecturers, veterinary practitioners, training managers and counsellors.