Dr. PeterJones is Distinguished University Professor of Systemic Design at Tec de Monterrey, and an associate professor at Toronto's OCAD University. He is a co-founder of the Systemic Design Association (systemic.designl and the RSD Symposia series, and is Editor in Chief of the SDA journal Contexts. Peter is the founder of Redesign Network, an innovation research firm. leading systemic end platform design and research in healthcare, informatics and media, and public sector strategy.
He has published three other books, including Design for Care (2013), as well as 50 research articles that can be found at designdialogues.com. Kristel van Ael is a business partner at Namahn, a humanity-centered design agency based in Brussels. She is the lead author of the Service Design (servicedesigntoolkit.org) and Systemic Design (systemicdesigntoolkit.org) toolkits. Kristel is also co-teacher in product-service-system design and lead teacher in systemic design at the University of Antwerp (Faculty of Des gn Sciences).