Without Bonus: Confessions of a Bank Teller

Without Bonus is based on Monica Larsson's one year diary from when she worked as a bank clerk at a large Swedish bank. We follow her and her customers through life's daily struggles; the man who stubbornly insists that there is indeed still money in the account or the woman who claims she never withdrew that money even though security cameras captured her doing so. Money is vital to our lives, whether we have it or not.
Social differences are quite obvious to a bank employee. That the image of the bank as a respected institution has been changed to a "wheel and deal" market, makes life no easier for Monica. If you do not know salesmanship, you might just as well stay home from work. Well, that is the word from the top at least. Monica's diary offers more than an inward perspective - it paints a picture of a forever changing society.