Introduction to Email Productivity

Email productivity has gradually become one of the leadingareas of research in human-computer interaction due toincreasing email users. With the rapid advancement in the fieldof communication, email has started to play a central role inbusiness communication. According to a research report, emailvolume is growing at a speed of nearly 15pc per year1. However, increased reliance on email has resulted in theproliferation of messages in the mail-boxes.
Consequently, this has engendered a variety of issues for emailusers. For instance, health issues, lack of time management, opportunity cost, and other problems. But, these problems canbe overcome by taking multi-pronged remedial measures forincreasing efficiency in managing email. Several writers havesuggested their own methods for increasing email productivity;however, these methods can be categorized into three groups:email management techniques for the individual employee, plansfor the organization or the employer, and inbox usabilityimprovements by the software programmer.