Customer Service Basics - Customer Service Training Series, #1

Customer Service Skills are among the most sought after skills in the world today. Known to make people more productive and businesses more successful, people with these skills are often more secure in their jobs and higher paid as well. Whether you are looking to improve your current skills or learn new ones, Customer Service Basics is exactly the book you have been waiting for. No prior experience or special skills are required to get the most from this informative book!